Privacy Policy
1. Introduction
Gort Resource Centre (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.
2. Information We Collect
We collect information in the following ways:
Information You Provide Directly
- Contact information (name, email address, phone number) when you fill out forms or contact us
- Information about your service needs and interests
- Feedback, testimonials, or communication with our staff
Information Collected Automatically
- Browser type and version
- Operating system
- Pages you visit on our website
- Time and duration of your visits
- IP address
- Cookies and similar tracking technologies
Information from Third Parties
Information provided by service partners or referral sources (with your consent)
3. How We Use Your Information
We use your information for the following purposes:
- Providing and improving our services
- Responding to your inquiries and requests
- Sending service updates, newsletters, or promotional materials (with your consent)
- Complying with legal obligations
- Monitoring website performance and security
- Personalising your experience on our website
- Conducting research and analysis to improve our services
- Contacting you about changes to our policies or services
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
Consent: When you have explicitly agreed to our processing of your data
Contract: When necessary to provide services you’ve requested
Legal Obligation: When required by Irish or EU law
Legitimate Interest: When necessary for our business operations, such as improving services or maintaining security
Vital Interests: When necessary to protect someone’s health or safety
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our website or conducting our business
- When required by law, court order, or government request
- To protect the rights, privacy, safety, or property of our organisation, users, or the public
- In connection with a merger, acquisition, or sale of assets
- With your explicit consent
All third parties who receive your data are contractually obligated to maintain its confidentiality and security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymise it.
7. Security Measures
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Secure socket layer (SSL) encryption for data in transit
- Firewalls and intrusion detection systems
- Regular security audits and updates
- Restricted access to personal data
- Staff training on data protection
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
8. Your Rights Under GDPR
As a data subject, you have the following rights:
- Right of Access: You can request a copy of the personal data we hold about you
- Right to Rectification: You can request correction of inaccurate or incomplete data
- Right to Erasure: You can request deletion of your data in certain circumstances
- Right to Restrict Processing: You can ask us to limit how we use your data
- Right to Data Portability: You can request your data in a structured, commonly used format
- Right to Object: You can object to certain types of processing
- Right to Lodge a Complaint: You can file a complaint with the Data Protection Commission (DPC)
To exercise any of these rights, please contact us using the details below.
9. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect website functionality.
10. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will promptly delete it.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites. Please review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website with a new “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us.
You also have the right to file a complaint with the Data Protection Commission:
Website: www.dataprotection.ie
Phone: +353 (0)578 684 800
Address: 21 Lime Street, Dublin DO7 R1T2, Ireland